Commercial Service Technician – Dispatch a Level I Field Technician or Apprentice to diagnose, report findings and repair Electronic Systems, equipment, hardware, software, communications and Technical system issues that the client has reported. If additional parts are needed make recommendations based in findings. Additional parts would have to be ordered upon discovery. A follow up ticket would have to be created upon the approval of the out of scope work. This is for Labor only. If Parts are needed for repair it would be in addition to your labor cost. This Product code covers a Technician to be on the customers Premises for a total time of 2 hours maximum. If additional hours are needed for troubleshooting or to complete repair on the same visit. Technician will have to get approval from the Project Manager to Continue working.